Drive Client Loyalty and Growth as a Client Retention Specialist

1 day ago

Caloocan City, National Capital Region, Philippines beBeeClientRetention Full time ₱5,000,000 - ₱7,000,000
About this Role

Unlock growth and success as a Client Retention Specialist for a rapidly expanding B2B organization. You will be responsible for driving client loyalty, managing key accounts, and identifying new revenue opportunities.

This role is ideal for experienced professionals who have consistently delivered exceptional results in complex B2B environments. As a valued member of our integrated revenue team, you will collaborate with senior leaders to drive strategy and achieve ambitious growth targets.

The company offers a comprehensive support framework, including access to customer data, proven success methodologies, and clear performance metrics. Success looks like: delivering 95%+ client retention rates with consistent account expansion revenue.

We are seeking a seasoned professional with a track record of managing client relationships, driving renewals, and collaborating with cross-functional teams to deliver outstanding results.

Key Responsibilities
  • Develop and execute comprehensive client strategies to drive retention and expansion.
  • Manage a portfolio of key accounts and identify new business opportunities.
  • Collaborate with client teams to ensure achievement of desired outcomes.
  • Leverage provided data, success frameworks, and performance metrics to drive results.
  • Partner with senior leaders to align on strategy and drive growth.
Requirements
  • Excellent spoken and written communication skills.
  • 3+ years of experience in client retention or account management roles.
  • Proven track record of managing client relationships and driving renewals.
  • Comfortable presenting to senior stakeholders and managing multiple priorities.
  • Strong problem-solving and consultative skills.

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