Customer Loyalty and Growth Specialist

2 days ago

Quezon City, National Capital Region, Philippines beBeeConversion Full time ₱800,000 - ₱1,200,000
Lead Conversion Specialist Job Description
As a Lead Conversion Specialist, you will play a pivotal role in enhancing customer loyalty and driving business growth.

Job Responsibilities:
  • Customer Retention: Develop and implement strategic initiatives to foster long-term relationships with customers, minimize attrition, and increase retention rates.
  • Sales Performance: Identify and nurture high-potential leads, converting them into loyal customers through effective communication, needs assessment, and tailored product offerings.
  • Product Knowledge: Maintain an in-depth understanding of insurance products and services to provide exceptional customer advice and support, ensuring seamless customer experiences.
  • Relationship Management: Build and maintain strong relationships with existing customers, leveraging these connections to drive future sales opportunities and ensure customer satisfaction.
  • Prepare performance reports as necessary and perform other tasks assigned by the supervisor to meet operational requirements.

Required Skills and Qualifications:
  • Bachelor's Degree in any field
  • Minimum 2 years of sales experience
  • Excellent interpersonal and communication skills (oral and written)
  • Self-motivated and computer savvy

Benefits:

This is a mid-senior level contract position in the insurance and banking industry.


Key Skills:
  • Insurance and banking knowledge
  • Lead conversion and relationship management
  • Effective communication and interpersonal skills
  • Business development and sales

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