Night Shift Customer Support Specialist

1 week ago

Pasay, National Capital Region, Philippines beBeeService Full time ₱40,000 - ₱60,000
Customer Service Representative Job Description

We are actively seeking enthusiastic and dedicated Customer Service Representatives to join our remote team. This role involves providing exceptional customer support during night shifts.

The primary objective of this position is to deliver outstanding customer service, ensuring a high level of satisfaction and loyalty among clients.

Job Responsibilities:
  • Provide timely and accurate responses to customer inquiries via phone, email, and chat.
  • Troubleshoot and resolve customer issues efficiently, minimizing disruption to their experience.
  • Maintain a thorough understanding of our products and services to provide accurate information to customers.
  • Document customer interactions and issue resolutions in our CRM system.
  • Conduct follow-up communications to ensure customer issues are resolved and satisfaction is achieved.
  • Collect and relay customer feedback to relevant departments for continuous improvement.
  • Work closely with team members and supervisors to ensure a seamless customer service experience.
Required Skills and Qualifications:
  • Prior experience in a customer service role, preferably in a remote or night shift setting.
  • Experience with CRM software and customer support tools.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
Benefits:
  • Flexibility of remote work, ideal for candidates who excel in a virtual work environment.
  • Opportunity to work with a global client base.
  • Professional growth and development opportunities.
Other Information:

This is a full-time opportunity. The work conditions include a remote position and night shift hours to cater to our global customer base.

  • Night Shift Marketing Professional

    1 week ago

    Pasay, National Capital Region, Philippines beBeeMarketing Full time ₱3,000,000 - ₱4,000,000

    Marketing Role OverviewThis role involves working in a night shift position as a marketing specialist. The job is located remotely and requires strong communication skills, organization, and a good work ethic.Main ResponsibilitiesDevelop and recommend marketing strategies to achieve specific sales and marketing objectives in collaboration with managers and...

  • Technical Support Professional

    1 week ago

    Pasay, National Capital Region, Philippines beBeeNetwork Full time ₱600,000 - ₱800,000

    Job Description:This is a dynamic and global IT role supporting 3,500 employees across multiple locations. As an IT Support Specialist, you will be part of our Helpdesk team, providing first-level technical support to our global workforce during the night shift hours.Key Responsibilities:Act as the first point of contact for employees seeking technical...

  • Customer Engagement Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱3,000,000 - ₱5,700,000

    Technical Support SpecialistWe're seeking a skilled professional to handle customer inquiries and resolve technical issues through multiple communication channels.The ideal candidate will possess excellent English communication skills, strong organizational abilities, and proficiency in contemporary tools such as desktop sharing, cloud services, CRM, and...

  • Customer Support Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeSupport Full time ₱240,000 - ₱360,000

    Job Title: Customer Support Specialist">The successful candidate will provide frontline user management and customer support to our clients. They will be responsible for efficiently resolving customer inquiries and complaints in a timely manner.We are seeking an organized and accurate individual with excellent written and verbal communication skills. The...

  • Customer Support Specialist Opportunity

    1 week ago

    Pasay, National Capital Region, Philippines beBeeSupport Full time ₱25,000 - ₱35,000

    Job SummaryWe are seeking a reliable and detail-oriented Customer Support Specialist to handle customer support calls and emails. The ideal candidate will be fluent in English, skilled in written communication, and comfortable working with technical troubleshooting documents.Key ResponsibilitiesRespond to customer inquiries via phone and email in a...

  • Technical Support Expert

    1 week ago

    Pasay, National Capital Region, Philippines beBeeTechnical Full time $100,000 - $120,000

    Senior Technical Support SpecialistThis role is ideal for an experienced IT professional with a passion for delivering top-notch technical assistance and troubleshooting.Main Responsibilities:Troubleshoot and resolve complex technical issues related to end-user devices, software applications, and infrastructure.Provide timely and effective communication with...

  • Customer Service and Support Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeSupport Full time ₱2,500 - ₱4,000

    Job OverviewThe Customer Service and Support Specialist is responsible for delivering exceptional service to multiple clients through various channels, ensuring timely resolution of technical and operational inquiries.Key ResponsibilitiesManage and prioritize tasks across multiple client accounts, adapting to varying client needs and requirements.Maintain...

  • Customer Support Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeCustomer Full time ₱20,700 - ₱227,000

    Remote Customer Support RepresentativeWe're seeking a highly skilled and customer-focused individual to provide exceptional support and resolve issues related to orders, products, payments, and website guidance.Main Responsibilities:Support customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.Resolve technical issues...

  • Customer Support Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeSupport Full time ₱30,000 - ₱40,000

    About the RoleWe are seeking a dedicated Customer Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences through tailored solutions.Key ResponsibilitiesProvide timely and effective support to customers via various communication channelsEscalate complex issues to senior team members as...

  • Customer Support Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeSupport Full time $55,000 - $65,000

    Our mission is to provide continuous professional and workforce development, training, and education for cybersecurity practitioners. We offer a distinct pedagogy and practical, hands-on learning approach to help organizations fill the infosec talent gap.We believe in inspiring people of all backgrounds and communities. Our global presence enables us to work...