Customer Support Specialist

21 hours ago

Pasay, National Capital Region, Philippines beBeeCustomer Full time ₱20,700 - ₱227,000
Remote Customer Support Representative

We're seeking a highly skilled and customer-focused individual to provide exceptional support and resolve issues related to orders, products, payments, and website guidance.

Main Responsibilities:
  • Support customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
  • Resolve technical issues related to Amazon's website, Prime services, and digital devices (Echo, Kindle, etc.).
  • Gather intelligence to prevent potential issues impacting customer experience and delivery performance.
What You'll Gain:
  • Competitive pay and opportunities for growth.
  • Training to develop problem-solving skills for customer support.
  • Flexible work arrangements with variable shifts over 40 hours from Monday to Sunday.
  • Equipment provided by the company, including desktop computer, UPS or power supply, and headset.
  • A noise- and hazard-free environment is required.
  • The freedom to bring your personality to customer interactions.
Requirements:
  • Dedicated office space with desk and chair.
  • Reliable broadband connection.

Note: This job description may be subject to change based on business needs.

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