Administrative Support Specialist

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeAdministrative Full time ₱55,000 - ₱85,000
Remote Virtual Assistant

We are seeking a highly organized and detail-oriented individual to join our team as a Virtual Assistant. This is a full-time, remote position that requires exceptional communication skills, strong organizational abilities, and a passion for delivering excellent administrative support.

Job Description:

As a Virtual Assistant, you will provide administrative support to our healthcare professionals and businesses, managing their calendars, scheduling appointments, and handling data entry tasks. You will also be responsible for email management, customer support, file organization, and other backend administrative duties.

Key Responsibilities:
  • Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks for healthcare clients.
  • Customer Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
  • File Organization: Organize and maintain digital records and files.
  • Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
  • Billing Support: Help monitor billing, follow up on claims, and manage insurance verifications.
  • Reports & Presentations: Prepare spreadsheets, reports, and presentations when required.
  • Meeting Coordination: Manage virtual communications and set up meetings effectively.
  • Marketing Tasks: Provide basic support for social media and marketing initiatives.
  • HIPAA Compliance: Ensure confidentiality and follow all HIPAA compliance guidelines.
Required Skills and Qualifications:
  • Minimum 1 year of experience as a Virtual Assistant or similar administrative role.
  • Exceptional English communication skills, both written and verbal.
  • Familiarity with healthcare operations or a willingness to learn.
  • Strong ability to work independently and manage time efficiently.
  • Proficient in using software and tech tools; quick to adapt to new technologies.
  • Discretion when handling sensitive information.
  • Willingness to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 AM Chicago time).
Benefits:
  • Competitive hourly pay with potential for bonuses.
  • Work-from-home flexibility.
  • Supportive and collaborative team environment.
  • Paid training and professional growth opportunities.
  • Long-term career advancement through performance-based incentives.
  • Meaningful work supporting healthcare professionals.
How to Apply:

To complete your application, please provide the following:

  • Personal Information: Include your full address and citizenship status.
  • Experience: Answer the questions about your previous Virtual Assistant experience, the tools and software you are proficient with, how you've handled confidential information, and the strategies you use to maintain accuracy and attention to detail.
  • Clearances & IDs: Upload a valid NBI clearance and one of the following government IDs: Passport, PVC-type ID (Unified ID, Voter's or National ID). Must be valid for at least 6 months.
  • Video Introduction: Record a 60-90 second introduction video including an overview of your previous relevant work experience. Share the video (if a link ensure the video is set to 'public' or 'anyone with the link' can access).

Apply today to contribute toward improving healthcare experiences, one task at a time.

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