Customer Engagement Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeCustomer Full time $35,000 - $60,000

Are you seeking a challenging and rewarding role in customer service? Look no further

Job Description

As a Customer Service Representative, you will be the primary point of contact for our clients' customers. You will be responsible for resolving customer complaints and inquiries in a timely and professional manner.

Key responsibilities include:

  • Providing exceptional customer service via phone, email, and chat platforms
  • Resolving customer complaints and issues efficiently and effectively
  • Responding to customer inquiries and providing product information
  • Collaborating with internal teams to resolve complex customer issues
Required Skills and Qualifications

To be successful in this role, you must possess the following skills and qualifications:

  • Excellent communication and interpersonal skills
  • Fully fluent in English
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and critical thinking skills
  • Previous experience in customer service or a related field
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonus structure
  • Opportunities for career growth and advancement
  • Full benefits, including health insurance and paid time off
  • Professional development opportunities
Others

At our company, we value teamwork, innovation, and creativity. We are committed to creating a positive and supportive work environment that fosters collaboration and mutual respect.

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