
Online Engagement Expert for Digital Content Providers
2 days ago
The role of Online Chatting Specialist entails engaging with fans and followers on behalf of content creators through real-time online chat, ensuring a personalized experience.
- Engage with fans and followers via various online chat platforms.
- Identify opportunities to promote premium content, subscriptions, and exclusive offers in a customer-focused manner.
- Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
- Maintain detailed records of conversations and transactions in CRM systems.
The ideal candidate will possess:
- Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
- Exceptional written communication skills and the ability to multitask across multiple chat sessions.
- High emotional intelligence and a genuine passion for customer engagement and satisfaction.
This opportunity offers:
- Flexible remote work arrangements.
- The chance to represent high-profile content creators and contribute to their online community growth.
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