Customer Engagement Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeEngagement Full time ₱40,000 - ₱60,000
Job Description

We are seeking a highly skilled Customer Engagement Specialist to join our team. The ideal candidate will have extensive experience in planning, developing, and executing email marketing campaigns to drive customer engagement, retention, and revenue growth.

This role involves creating compelling email content, managing subscriber lists, and analyzing campaign performance to optimize results. You will work closely with our CRM team and managers to deliver exceptional outcomes.

Key Responsibilities
  • Campaign Creation: Design and execute comprehensive email and SMS marketing campaigns across various customer segments, focusing on acquisition, retention, and re-engagement strategies.
  • Email Database Management: Manage email databases, including list building, segmentation, and personalization to maximize deliverability and engagement rates.
  • Content Creation: Develop compelling email content, including subject lines, copy, and HTML templates that align with brand guidelines and drive conversions.
  • Email Deliverability: Monitor email deliverability, manage sender reputation, and ensure compliance with email marketing regulations.
Requirements
  • Minimum 2-3 years of experience in email marketing or digital marketing.
  • Proficiency in HTML/CSS for email template customization and troubleshooting.
  • Strong analytical skills with experience in email marketing metrics and performance optimization.
  • Knowledge of email deliverability best practices and compliance regulations.
  • Experience with marketing automation and customer segmentation strategies.
  • Excellent written communication skills with the ability to craft engaging email content.
Benefits
  • Full-time remote work arrangement.
  • Opportunity to work with a growing CRM team.
  • Comprehensive training and development opportunities.
  • A supportive and humble team culture.
About Us

We are a forward-thinking organization committed to building a diverse, inclusive, and equitable workplace. We value talent from all backgrounds and welcome individuals who share our vision for the future of work.

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