Drive Customer Loyalty

1 week ago


Barcelona, Philippines beBeeEngagement Full time $90,000 - $120,000
Customer Engagement Manager

We are seeking a strategic, results-driven professional to lead our customer engagement efforts.

Main Responsibilities
  • Develop and execute data-driven campaigns across channels (e.g. lifecycle email, WhatsApp)
  • Analyse customer data and campaign performance to uncover insights and optimise communications
  • Leverage customer insights to drive program enhancements that increase engagement and retention
  • Own overall customer engagement KPIs, including new customer acquisition and lifetime value
Requirements
  • Bachelor's degree in Marketing, Business or a related field
  • Min. 5 years of experience in a CRM role, preferably in retail or e-commerce


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