Sales & Customer Support Specialist

1 week ago

Barcelona, Philippines beBeeCustomerService Full time ₱700,000 - ₱1,000,000
Customer Service Representative

We're seeking a highly skilled and experienced customer service representative to join our team. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences across multiple touchpoints.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for handling customer inquiries, resolving issues, and providing personalized support to meet their needs.

Key Responsibilities:

  • Provide exceptional customer service through various channels, including phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Work closely with internal teams to resolve complex customer issues and ensure seamless customer journeys

Requirements:

  • 3+ years of experience in a customer-facing role, preferably in sales or customer service
  • Proven track record of delivering exceptional customer experiences and driving customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving skills and attention to detail

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Flexible working arrangements, including remote work options
  • Collaborative and supportive team environment

Why Choose Us?

Our company is dedicated to delivering exceptional customer experiences and building long-term relationships with our customers. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are passionate about customer service and want to make a difference in people's lives, we encourage you to apply for this exciting opportunity.

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