Customer Support Lead

Job DescriptionAs a team leader, you will be responsible for guiding and mentoring a group of customer support specialists who handle inquiries via multiple channels.The ideal candidate will have experience in online gaming or interactive entertainment and possess strong leadership, communication, and conflict resolution skills.Responsibilities include...

Lead Generation and Customer Support RoleWe are seeking a highly skilled professional to manage inbound and outbound calls with customers and potential leads, assist in lead generation and consultation booking, and provide excellent customer support through various communication channels.This is a unique opportunity for someone who is proficient in English...

Unlock Your Potential as a Lead Verification Support AgentWe're looking for a skilled and passionate individual to join our team as a Lead Verification Support Agent. As a key member of our global support team, you will be responsible for verifying lead interest, forwarding qualified inquiries to the appropriate retailer, accurately updating and categorizing...

We are hiring a Customs Team Lead to oversee customs operations, drive process improvements, and lead a high-performing team. This role ensures compliance, efficiency, and effective collaboration with stakeholders while coaching and motivating team members.Key Responsibilities:Lead and coach a team to achieve performance targets and KPIsEnsure compliance...

Customer Service Operations Manager RoleAbout the JobWe are seeking a seasoned Customer Service Operations Manager to lead and manage our customer service function. The ideal candidate will have experience in managing high-performing teams, developing and implementing effective customer service policies, and driving business growth through excellent customer...

Job Req Number: 93855Time Type: Full TimeKey Tasks & Deliverables:Operational and Team Management:Oversee assigned countries migrated into MNL ISSC Customs team.Strategize to drive process optimization, accountability, and ownershipMonitor team and individual performance and ensure that performance is within expectation (based on defined SLA)Provide guidance...

Operational and Team Management:Oversee assigned countries migrated into GBS MNL Customs team.Strategize to drive process optimization, accountability, and ownershipMonitor team and individual performance and ensure that performance is within expectation (based on defined SLA)Provide guidance on process design and optimizationPropose process changes where...

OverviewLead with Impact as Our Next Customer Service Team LeadDo you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people...

Operational and Team ManagementOversee assigned countries migrated into GBS MNL Customs team.Strategize to drive process optimization, accountability, and ownershipMonitor team and individual performance and ensure that performance is within expectation (based on defined SLA)Provide guidance on process design and optimizationPropose process changes where...

Job OverviewWe are seeking a strategic and experienced professional to lead our customer experience function. This critical role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.Key ResponsibilitiesCustomer Success Leadership - Define scalable customer success strategies to support growth and own the...