Customer Support Expert
2 days ago
About the Role
We are seeking a highly skilled Customer Support Expert to join our team at VCC Link. In this role, you will be responsible for addressing customer issues through various communication channels, ensuring timely and effective resolution.
Key Responsibilities
- Resolve customer complaints via phone, email, or chat by identifying problems and providing optimal solutions.
- Follow established communication guidelines and document all customer interactions in Salesforce Cases.
- Maintain accurate records of customer interactions and provide comprehensive information using appropriate processes and tools.
Requirements
- High School Graduate or Equivalent.
- 1-2 years of work experience, preferably with Omni Channel Experience or Blended Account.
- Familiarity with CRM Tools is an advantage.
Work Arrangement
This position requires working onsite at Taguig, with a night shift schedule.
Total Compensation Package
The total compensation package includes PHP 22,700 per month, plus an 18% night differential, and incentives.
-
Customer Support Expert
1 month ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeService Desk/Case Management Japanese Bilingual SupportWe are seeking a skilled Customer Support Expert to join our Global Support Operations Team. As the first point of contact for customers, you will be responsible for providing exceptional support via email, phone, or portal.Key Responsibilities:Respond to customer inquiries and create cases for technical...
-
Customer Solutions Expert
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob Title:Customer Solutions ExpertAbout the Role:We are seeking a skilled Customer Solutions Expert to join our team at Gratitude Philippines. In this role, you will be responsible for providing exceptional service to our clients by handling their inquiries and concerns in a timely and professional manner.Responsibilities:Compliance Management: Assist with...
-
Customer Experience Expert
3 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeWe are seeking a skilled Technical Trainer to join our team at Nityo Infotech Philippines.Based in BGC Taguig City, this role offers a competitive salary of 45,000 PHP, along with complete benefits and a hybrid work setup.About the RoleThis is an exciting opportunity for a professional with strong training and quality management skills to develop and deliver...
-
Global Customer Service Expert
4 weeks ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeCompany OverviewEteam Workforce Private Corporation is a dynamic organization that requires exceptional talent to join our team.Job SummaryWe are seeking a highly skilled Global Customer Service Expert to provide top-notch support to our clients.About the RoleThis is a hybrid position that combines remote work with occasional on-site presence in BGC,...
-
Technical IT Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech seeks a highly skilled Technical IT Support Specialist to join our team. As an onsite support expert, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Provide expert-level technical support for hardware, software, and network issues.Troubleshoot complex technical problems using your...
-
Taguig, National Capital Region, Philippines Neksjob Full timeNeksjob seeks an experienced Advanced Analytics Expert to join our team in Taguig, Uptown Bonifacio Tower 3. This role is ideal for a professional with a strong background in speech analytics and data analysis.Job SummaryWe are looking for a highly skilled Advanced Analytics Expert to lead our speech analytics efforts. The successful candidate will have...
-
Hotel Hospitality Expert
4 weeks ago
Taguig, National Capital Region, Philippines NSDMM Management Services Inc. Full timeWe are seeking a highly skilled Hotel Hospitality Expert to join our team at NSDMM Management Services Inc.About the RoleThis is an exciting opportunity for a seasoned professional with frontline experience in a hotel or high-end residential building. You will be responsible for providing exceptional customer service, managing front desk operations, and...
-
Senior ServiceNow Solutions Expert
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Senior ServiceNow Solutions ExpertWe are seeking a highly experienced ServiceNow Functional Consultant to join our team at Gratitude Philippines. As a Senior ServiceNow Solutions Expert, you will act as a subject matter expert for ServiceNow solution definitions and play a key role in delivering innovative solutions to address business...
-
Customer Support Specialist
3 weeks ago
Taguig, National Capital Region, Philippines Concert8 Solutions Inc Full timeConcert8 Solutions Inc: Technical SupportWe are a rapidly growing European SaaS software company dedicated to speeding up websites. With tens of thousands of active commercial users, we offer the most complete speed optimization service in the world. Our platform reduces website load time, leading to more customer conversions and a better user...
-
Customer Service Expert
5 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our customers.Key Responsibilities:Answering customer inquiries via phone, email, or chatOpening customer accounts by recording account...
-
Taxation Expert
2 weeks ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corp. Full time**Job Title:** Taxation ExpertWe are seeking a highly skilled Taxation Expert to join our team at Eteam Workforce Private Corp. The successful candidate will have a solid background in taxation and accounting, with the ability to analyze financial data and prepare tax-related journals.About Us:Eteam Workforce Private Corp. is a dynamic organization that...
-
Customer Support Associate
1 month ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full timeAyuda Business Management Solution Inc. is seeking a highly skilled Customer Support Associate to join our team. This role plays a critical part in delivering exceptional customer service and support, ensuring our clients receive the highest level of care.Job DescriptionAs a Customer Support Associate, you will be responsible for providing top-notch support...
-
ServiceNow Implementation Expert
1 month ago
Taguig, National Capital Region, Philippines JobsYours Full timeJob Title: ServiceNow Implementation Expert We are seeking a skilled ServiceNow Implementation Expert to join our team at JobsYours.About the Role: We provide functional and technical expertise to plan, analyze, define, and support the implementation of ServiceNow products or groups of applications.Foster impact assessment efforts in producing and...
-
Senior Application Operations Expert
1 month ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Description:We are seeking a Senior Application Operations Expert to join our team at Hunter's Hub Inc. This is a mid-level professional position with extensive subject matter expertise in assigned business applications and the platform, focused on end-user support, continuous improvement, and optimization of business application service operations.Main...
-
Logistics Solutions Expert
2 months ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a highly skilled Logistics Solutions Expert to join our team at Neksjob Corporation. This is an exciting opportunity for someone who wants to make a real impact in the field of Transportation Management.As a Logistics Solutions Expert, you will be responsible for providing business and functional support on SAP TM module. You will assess the...
-
Speech Analytics Expert
4 weeks ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full timeAyuda Business Management Solution Inc. is seeking a highly skilled Speech Analytics Expert to join our team. As a Speech Analytics Expert, you will be responsible for leveraging your expertise in speech analytics and natural language processing to drive business growth and customer satisfaction.About the Role:This is a full-time position that requires a...
-
Customer Support Liaison
1 month ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Corporation is a dynamic and innovative company that values customer satisfaction.Job SummaryWe are seeking a highly skilled Customer Support Liaison to join our team. As a key member of our customer support department, you will play a vital role in ensuring that our customers receive exceptional service and support.About the RoleThe ideal candidate...
-
Customer Support Associate
1 month ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeAbout the RoleWe are seeking a highly skilled Customer Support Associate to join our team at RecruiterPH. This role is perfect for individuals who possess excellent communication skills, a strong attention to detail, and a passion for delivering exceptional customer experiences.Key Responsibilities:Process e-commerce orders in a timely and efficient...
-
Customer Support Associate
1 month ago
Taguig, National Capital Region, Philippines ETeam Workforce Private Corporation Full timeWe are seeking a skilled BPO representative to join our ETeam Workforce Private Corporation team. As a Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is an exciting opportunity for someone with at least 1 year of college experience and 1 year and 6 months of BPO...
-
Customer Support Representative
2 months ago
Taguig, National Capital Region, Philippines Neksjob Full timeNeksjob is seeking a skilled Customer Support Representative to join our team. In this role, you will play a critical part in ensuring our customers receive top-notch support and services.About the JobThis position offers a competitive $12,000 - $15,000 per year salary, making it an excellent opportunity for those looking to start or advance their career in...