Service Desk Engineer

DUTIES AND RESPONSIBILITIESService Desk and Support• Provides direct first level of support via telephone, email, web or any other means, such as:• Answering RFIs• App navigation• Onsite and remote assistance• Initial troubleshooting using the KB as reference• Password resets and ticket routing• Escalation to Level 2, 3 and principal when...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

IT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Desk Analyst - L2Requisition ID: 35609City: Quezon CityCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative...

BEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our customers' expectations.">Job Summary:">We are seeking a Help Desk Engineer to join our team at BEST CAREERS AND OPPORTUNITIES. As a Help Desk Engineer, you will be responsible for providing technical...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

On-site - Quezon City 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionTechnical Helpdesk Analyst may perform one or more of the following:Be responsible for primary user support and customer service.Respond to queries from all calls, portal, emails, chats from the client.Become familiar with each client and their respective...

We aim to deliver exceptional IT services to our internal customers while promoting a culture of innovation and continuous improvement.Job PositionThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a versatile individual capable of independently...

At Nityo Infotech Services Philippines Inc., we are seeking a highly skilled Help Desk Engineer to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our systems and providing exceptional customer service.Key ResponsibilitiesManage on-call rotations to ensure timely incident response and minimize...

Posted 6 months ago and deadline of application is on 27 JunJob DescriptionThe Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.The Service Desk Associate is shared between the Business Systems and the Technical services group and will be reporting to both team...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

We are looking for a highly skilled IT Help Desk Engineer to join our team at TECHNIDATA. As a Help Desk Engineer, you will be responsible for providing technical support to our clients, including troubleshooting and resolving technical issues.Responsibilities:Respond to client inquiries and provide technical assistance via phone, email, or chatAssist in the...

About UsAyuda Business Management Solution Inc is a leading provider of business management solutions. We are committed to delivering high-quality products and services to our clients. Our team is dedicated to providing exceptional customer service and support.Job ResponsibilitiesThe Technical Support Specialist Lead will be responsible for providing direct...

Key Qualifications:To be successful as an IT Service Desk Manager, you will need to possess excellent communication and problem-solving skills, as well as strong experience in service desk and customer service. You should also be proficient in tools such as ServiceNow and Microsoft applications, and knowledgeable in ITIL4.

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-timeJob DescriptionMetacom Solutions is looking for a Service Desk SpecialistWe are currently seeking a highly qualified Service Desk Specialist to join our team in BGC, Taguig.Qualifications:The ideal candidate should have completed at least their first year of college or hold a degree in any...

Under the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD requests through email and phone and updates the schedule board.Logs and...

Chubb Mandaluyong, National Capital Region, PhilippinesQuality Analyst – Service DeskPosition: Quality Analyst – Service DeskReports to: Quality Analyst Team LeadDepartment: Global Service DeskJob Summary:The Quality Analyst for the Service Desk will be responsible for monitoring, analyzing, and improving the quality of support provided by the Service...

We are looking for a skilled IT Service Desk Shift Lead to join our team at H2 Software Consulting Services Inc. As a leader, you will be responsible for supervising and supporting the IT Service Desk team in achieving our goals.Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues,...

Grow with usWe are looking for the following:IT Service Desk Analyst-L1 (Russian Bilingual)- The IT Service Desk Analyst role provides first-line technical support via phone, email, chat, and web, ensuring a high level of customer service. Responsibilities include logging and categorizing issues, troubleshooting common IT problems (O365, VPN, MS Office,...