IT Service Desk Manager

We are looking for a dedicated IT Service Desk Professional to join our team at IT Group, Inc. In this role, you will provide Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas.The position requires strong problem-solving skills, excellent communication, and ability to work in a fast-paced...

Join our dynamic IT team at IT Group, Inc. as a Help Desk Technician. In this role, you will be responsible for providing Level 1 technical support and service dispatch to customers across different practice areas.As a Help Desk Technician, your key responsibilities will include troubleshooting and resolving customer issues, implementing software and...

Direct message the job poster from IT Group, Inc.The Technical Support Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. The Technical Support Engineer will perform as the first point of escalation of IT infrastructure incidents that involve clients,...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

Direct message the job poster from IT Group, Inc.Head of Human Capital and Admin @ IT Group, Inc. | Tech Recruitment, HR PoliciesDUTIES & RESPONSIBILITIESOperational TasksMaintains and updates knowledgebase across all products.Proactively discusses with the team any customer satisfaction issues, and reports the same to the Head of SOC.Provides insight to...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

Key Qualifications:To be successful as an IT Service Desk Manager, you will need to possess excellent communication and problem-solving skills, as well as strong experience in service desk and customer service. You should also be proficient in tools such as ServiceNow and Microsoft applications, and knowledgeable in ITIL4.

IT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...

On-site - Quezon City 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionTechnical Helpdesk Analyst may perform one or more of the following:Be responsible for primary user support and customer service.Respond to queries from all calls, portal, emails, chats from the client.Become familiar with each client and their respective...

We aim to deliver exceptional IT services to our internal customers while promoting a culture of innovation and continuous improvement.Job PositionThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a versatile individual capable of independently...

Job DescriptionRole & ResponsibilitiesDescriptionESSENTIAL DUTIES/RESPONSIBILITIES - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing incidents, use...

We are looking for a skilled IT Service Desk Shift Lead to join our team at H2 Software Consulting Services Inc. As a leader, you will be responsible for supervising and supporting the IT Service Desk team in achieving our goals.Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues,...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Desk Analyst - L2Requisition ID: 35609City: Quezon CityCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative...

DBOS is looking for a talented Service Desk Engineer to work in our Insurance Company's Help Desk Team. As a key member of our IT team, you will play a vital role in providing exceptional support to our users.Your primary responsibilities will include managing user accounts and mailboxes, maintaining system registration and user security access, and...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

Job TitleIT Service Desk Team LeadOverviewThe IT Service Desk Team Lead plays a critical role in ensuring the smooth operation of our technical support services. The successful candidate will supervise and support the IT Service Desk team, providing guidance and training to enhance performance and customer service.ResponsibilitiesSupervise and support the IT...

Posted 6 months ago and deadline of application is on 27 JunJob DescriptionThe Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.The Service Desk Associate is shared between the Business Systems and the Technical services group and will be reporting to both team...

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-timeJob DescriptionMetacom Solutions is looking for a Service Desk SpecialistWe are currently seeking a highly qualified Service Desk Specialist to join our team in BGC, Taguig.Qualifications:The ideal candidate should have completed at least their first year of college or hold a degree in any...

Chubb Mandaluyong, National Capital Region, PhilippinesReports To: Global Service Desk CoordinatorJob Summary:The Service Desk Team Lead will oversee the daily operations of the service desk team supporting NA, EMEA and parts of APAC regions, ensuring exceptional support for clients and internal users. This role involves managing a team of service desk...