Service Desk

About the RoleAs the IT Service Desk Lead, you will oversee the day-to-day operations of the service desk team, ensuring that all customer inquiries are addressed promptly and professionally.You will work closely with the team to identify areas for improvement and implement changes to enhance service delivery.A key aspect of this role is fostering strong...

About the JobWe are seeking an experienced IT Service Desk specialist to join our team at Nezda Technologies, Inc. As a Virtual IT Help Desk Specialist, you will provide technical support to our customers through various communication channels.Key ResponsibilitiesProvide technical support to customers via phone, email, or chat Troubleshoot and resolve...

Direct Hiring: IT Service DeskSalary: up to 30,000Location: Sta Rosa LagunaSet up: Onsite reportingSchedule: Day shift, compress sched M-F Qualifications: -Graduate of any course, preferably IT-related courses or relevant qualifications.- Minimum of 2-4 years of service desk experience- With experience on Active Directory or user account management- With...

Job Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...

As an IT Service Desk Expert at Helix, you will be responsible for providing top-notch technical support to our clients. This is an exciting night shift opportunity available for a Service Desk Escalation Specialist.You will be part of a prestigious client that provides IT and cybersecurity services to small and medium businesses. Our client has been in...

Job Description:The IT Operations Manager will be responsible for leading the Service Desk team and ensuring that all customer issues are resolved in a timely and professional manner. This includes managing customer relations, analyzing technical support activities, and ensuring that all processes used by the service desk are thoroughly documented.About the...

Job Description:We are seeking an experienced Service Desk Transformation Lead to join our team at Cognizant Technology Solutions Philippines Inc. This is a challenging role that requires strong leadership skills, ITIL expertise, and the ability to work with global customers.The successful candidate will be responsible for designing and delivering end-to-end...

At White & Case LLP, we are committed to delivering elite legal services to our clients. As a Service Desk Analyst, you will be at the forefront of this commitment, providing exceptional support to our lawyers and staff worldwide.The Service Desk is a critical component of our Global Technology Services, which is responsible for supporting the Firm's...

Requirements and QualificationsTo be considered for this role, you must have:Proven Help Desk Technician experience with a focus on onsite supportOne year of technical support experiencePASSION FOR EXCELLENT CUSTOMER SERVICE AND HELPING USERSExcellent written communication skills for explaining complex technical concepts simplyProficiency in live chat tools...

We are seeking a seasoned Global Service Desk Team Lead to drive exceptional IT support and deliver outstanding results.Main Responsibilities:Monitor and coordinate incident resolution, handling escalations effectively.Implement proactive incident management strategies to enhance service efficiency.Team Management:Lead and mentor onshore and offshore Global...

Job Title: IT Service Desk Team LeadThis role is responsible for managing the IT Service Desk team, ensuring that service levels are met, and that customer needs are addressed. The ideal candidate will have strong technical knowledge and leadership skills to drive the team forward.About the Job:The IT Service Desk Team Lead will be responsible for:Managing a...

About the RoleWe are seeking a skilled Service Desk Support Specialist to join our team. As the first point of contact for B2B users, you will troubleshoot end-user issues and provide exceptional customer service.Key Responsibilities:Respond to queries from various channels.Become familiar with clients' applications and processes.Learn fundamental operations...

The Specialist, Service Desk plays a critical role in delivering exceptional customer service and technical expertise to users.Key responsibilities include:Providing advanced technical support for hardware, software, and network issuesAssisting remote users with connectivity and access to Firm systemsMaintaining accurate records of incidents, problems, and...

Job Description:The IT Service Desk Agent will be responsible for delivering exceptional technical support to internal users, utilizing advanced troubleshooting skills and expertise in IT concepts and procedures.Key Responsibilities:Manage and resolve technical incidents efficiently, escalating complex issues to relevant internal teams as needed.Provide...

Job Description:The purpose of this role is to provide primary user support and customer service, being the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. This position plays a crucial role in adhering to Wipro's Service Desk objectives.Key Responsibilities:Respond to queries from all calls, portal, emails,...

Company OverviewRecruiter PH is a multinational company that specializes in IT services. We provide cutting-edge solutions to businesses across various industries, and we're always looking for talented professionals to join our team.As a Multilingual Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our services. You...

About the RoleThe IT Service Desk Agent will be responsible for providing high-quality technical support to customers and employees via telephone, email, and other media channels.This is an excellent opportunity for individuals who are passionate about technology and customer service. As a member of our team, you will have the chance to develop your skills...

Nityo Infotech Services Philippines is looking for an experienced IT Service Desk Engineer to provide top-notch technical support to our clients.The ideal candidate will have a strong background in IT service management and be able to work effectively in a team environment.Key responsibilities include:Providing technical support via phone, email, and...

We are seeking a skilled IT Service Desk Expert to join our team at Satellite Office. As a key member of our global client service, you'll be responsible for providing exceptional technical support to end users, ensuring the smooth operation of technology systems and applications.The primary purpose of this role is to provide technical assistance to end...

We are looking for a skilled Help Desk Technician to join our team at Metacom Careers. As a Help Desk Technician, you will be the primary point of contact for users experiencing technical issues.Your responsibilities will include answering questions about product installation, operation, configuration, customization, and usage. You will also apply basic...