Service Desk Quality Manager

Pacvue is a leading software suite for eCommerce advertising, sales, and intelligence. We empower teams to win in the future of eCommerce by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.About the RoleThe IT Service Desk Manager will lead...

Job DescriptionAnthesis (Philippines) Inc. is seeking a skilled IT Service Desk Manager to lead our rapidly growing global IT team. This role requires strong leadership and management skills, as well as experience in managing international service desks.Key Responsibilities:Manage and improve the service desk for 1500+ end users globallyManage regional...

Critical Role in Service Desk SupportWe are seeking a skilled Service Desk Manager to lead our service desk team at Capgemini Philippines Corp. As a Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the service desk, ensuring prompt and effective resolution of network incidents, and providing exceptional customer...

We are a leading global technology company providing innovative solutions and services to clients across various industries.We are seeking a talented Quality Analyst to join our team at HCL Technologies Philippines Inc.The successful candidate will have a strong understanding of QA principles and previous experience in a service desk or technical support...

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to...

At Staff Domain Inc, we are seeking an experienced IT Service Desk Manager to lead our L2 Service Desk team. As a key member of our infrastructure operations team, you will be responsible for ensuring seamless system operations and minimizing downtime.Key Responsibilities:Lead the L2 Service Desk team in resolving technical incidents related to networking,...

IT SERVICE DESK - JAPANESE BILINGUAL PROFESSIONALJob Description:We are looking for a Japanese Bilingual Service Desk Agent to provide technical support and assistance to end-users. The role involves troubleshooting IT issues, handling service requests, and ensuring a high level of customer satisfaction while communicating effectively in Japanese.Key...

Service Desk Operations Manager RoleWe are seeking a skilled Service Desk Operations Manager to join our team.This role involves managing our service desk operations, ensuring smooth service delivery, and maintaining optimal system performance.The successful candidate will oversee incidents and requests, implement global service delivery processes, and...

Job OverviewK2 Staffing, LLC is seeking a highly skilled IT Service Desk Manager to lead our technical support team. As the primary point of contact for clients, this individual will be responsible for managing ticket flow, coordinating with technicians, and providing exceptional customer service.Key Responsibilities:Manage our ticketing system to ensure...

About the RoleThe IT Service Desk Lead will be responsible for managing the overall service desk operations, ensuring seamless interactions with customers and internal stakeholders.

Job OverviewMain DutiesManage the service desk team, ensuring efficient delivery of IT services.Lead by example, providing guidance and support to team members.Collaborate with other departments to resolve complex technical issues.Develop and maintain standard operating procedures.Analyze service desk data to inform strategic decision-making.Create a...

Bastion Payment Systems is a leading provider of innovative payment solutions for businesses of all sizes. We are committed to fostering a positive, inclusive, and supportive work environment where our employees can grow and develop their careers.We are currently seeking a Help Desk Manager to join our team. In this role, you will be responsible for...

Role SummaryWe're seeking a highly motivated Service Desk Analyst to join our team. As a key member of our Service Desk team, you'll be responsible for defining and ensuring stakeholder issues are addressed.Key ResponsibilitiesYou'll analyze customer/stakeholder problems and requirements, providing first-line investigation and diagnosis.You'll work...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

We are looking for a talented and experienced IT professional to join our team as a Service Desk Manager. As a key member of our IT department, you will be responsible for leading our IT Service Desk / Help Desk team, ensuring efficient resolution of IT-related issues, and maintaining a high standard of IT service delivery across all Pacvue...

At Wipro Technologies, we are committed to delivering exceptional customer experiences through our industry-leading service desk capabilities. As a Service Desk Technical Specialist, you will be the first point of contact for our B2B users, troubleshooting and resolving end-user issues in line with our service desk objectives.The purpose of this role is to...

Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...

Direct Hiring: IT Service DeskSalary: up to 30,000Location: Sta Rosa LagunaSet up: Onsite reportingSchedule: Day shift, compress sched M-F Qualifications: -Graduate of any course, preferably IT-related courses or relevant qualifications.- Minimum of 2-4 years of service desk experience- With experience on Active Directory or user account management- With...

Job SummaryePERFORMAX Contact Centers Corporation is seeking an experienced Service Desk Manager to lead our team.Main Responsibilities:Coaching and developing team leads to achieve high performance standards.Monitoring team leads' adherence to TIER and providing feedback for improvement.Collaborating with TLs and other departments to develop and implement...

About the RoleAs a Quality Assurance Jr. Section Manager at John Clements - Japan Desk, you will be responsible for driving performance improvement and ensuring quality standards are met.Main ResponsibilitiesDevelop and implement strategies to enhance section performance, in collaboration with managers and stakeholders.Monitor and address quality-related...