Service Desk Technician

Job Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...

Requirements and QualificationsTo be considered for this role, you must have:Proven Help Desk Technician experience with a focus on onsite supportOne year of technical support experiencePASSION FOR EXCELLENT CUSTOMER SERVICE AND HELPING USERSExcellent written communication skills for explaining complex technical concepts simplyProficiency in live chat tools...

We are seeking a Help Desk Technician to join our KMC Solutions team. As a Help Desk Technician, you will be responsible for providing technical support to employees on various IT needs, including endpoint (Mac & Windows), applications, and technology requirements.Your primary responsibilities will include providing expert analysis, creating and maintaining...

Critical Role in Service Desk SupportWe are seeking a skilled Service Desk Manager to lead our service desk team at Capgemini Philippines Corp. As a Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the service desk, ensuring prompt and effective resolution of network incidents, and providing exceptional customer...

Job Description - Helpdesk - Service Desk Junior Associate Technician (04302)Helpdesk - Service Desk Junior Associate TechnicianBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Helpdesk - Service Desk Associate Technician working Remotely in Metro Manila Philippines, you'll be a part of bringing...

Job DescriptionThe Help Desk Technician will be responsible for providing technical assistance to our clients and internal teams.This role requires excellent communication skills and a strong understanding of IT systems.

Job OverviewK2 Staffing, LLC is seeking a highly skilled IT Service Desk Manager to lead our technical support team. As the primary point of contact for clients, this individual will be responsible for managing ticket flow, coordinating with technicians, and providing exceptional customer service.Key Responsibilities:Manage our ticketing system to ensure...

About the Role:ePERFORMAX Contact Centers Corporation is seeking a skilled IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support and exceptional customer service via phone and email. Key responsibilities include troubleshooting and resolving technical issues, documenting customer interactions,...

Welcome to the Help Desk Team at Innovative Information Technology Solutions, Inc.! As a Help Desk Technician, you will be an integral part of our customer support team.Our ideal candidate is a skilled communicator who can effectively diagnose and resolve technical issues while maintaining excellent customer relationships.Your key responsibilities will...

We are looking for an IT Help Desk Technician to join our team at OpenText (Philippines), Inc.In this role, you will be responsible for providing technical support to customers via phone and email, resolving issues related to missing data and advanced technical problems.The successful candidate will have:BPO experience handling high volume callsStrong...

SERVICE DESK ENGINEERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.WHAT IS A SERVICE DESK ENGINEER?Our awesome client, a company based in Australia,...

Kroll is hiring a Help Desk Technician to provide technical assistance and support to our customers. As a key member of our support team, you will be responsible for resolving technical issues and improving customer satisfaction.Duties:Analyze and troubleshoot technical problemsProvide clear and concise instructions to customersDocument customer interactions...

We are looking for a Help Desk Technician to join our IT team at Ascendion. The successful candidate will be responsible for resolving technical issues and providing technical assistance to employees.Responsibilities:Troubleshoot and resolve hardware, software, and networking issues.Escalate complex issues to the appropriate IT team members.Maintain detailed...

Cognizant Technology Solutions Philippines Inc. is hiring a Support Desk Technician to join its team.About the RoleThe successful candidate will be responsible for providing technical support to clients across multiple industries, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.Key ResponsibilitiesTroubleshoot...

Requirements and QualificationsTo be considered for this role, you must have:Experience as a help desk technician or in another equivalent customer support roleKnowledge of products, databases, and services with a good understanding of multiple systems across Network, Telephony, Unified Communications, and CloudProficiency in EnglishA strong sense of...

We are seeking a skilled IT Help Desk Technician to join our team at Helix.The successful candidate will possess excellent communication skills and be able to effectively deal with clients who have urgent needs, are impatient, and difficult to reach.Responsibilities include providing technical support for hardware related issues like no audio, Bluetooth...

About Santa IsabelWe are a dynamic organization committed to delivering exceptional customer service. We are seeking a Technology Service Desk Professional to join our team.Key ResponsibilitiesProvide first-line technical support to customers via phone, email, and other communication channels.Identify and escalate complex problems to senior technicians or...

We are looking for a highly skilled Help Desk Technician to join our team at Pan Asia Resources Philippines Inc. In this role, you will provide technical support to customers via phone or email, using your expertise to troubleshoot and resolve issues efficiently.Responsibilities:Serve as the first point of contact for customers seeking technical...

At White & Case LLP, we are committed to delivering elite legal services to our clients. As a Service Desk Analyst, you will be at the forefront of this commitment, providing exceptional support to our lawyers and staff worldwide.The Service Desk is a critical component of our Global Technology Services, which is responsible for supporting the Firm's...

Join our team as a Help Desk Technician and play a critical role in providing technical support to our end-users.As a key member of our IT support team, you'll be responsible for troubleshooting complex technical issues, enhancing system performance and user experience, and delivering effective training sessions.This is an exciting opportunity to grow your...