
Furniture Delivery Specialist
1 day ago
The role of a Logistics Coordinator is to manage the day-to-day delivery of furniture items. This position involves collaborating with customers and logistics partners to optimize delivery schedules.
- Key Responsibilities:
- Sending order confirmations and thank-you emails to customers outlining delivery expectations
- Liaising with customers to provide clear, timely updates on delivery timeframes
- Coordinating and maintaining a weekly logistics spreadsheet for interstate deliveries
- Working closely with warehouse and logistics partners to ensure efficient and accurate dispatch of orders
- Assisting with pre-orders by tracking expected arrival times and scheduling deliveries accordingly
- Monitoring and following up on deliveries to ensure timely completion
- Maintaining accurate records of delivery schedules and customer interactions
- Providing administrative support related to logistics and customer service
- Supporting website-related tasks in the future
This position requires individuals with previous experience in customer service, logistics or e-commerce operations. Experience with Shopify or similar e-commerce platforms is mandatory. Strong written and verbal communication skills are essential for clear and professional customer communications. Additionally, high-level organization, attention to detail, and record-keeping abilities are crucial. The ability to multitask and prioritize in a fast-paced environment is also necessary.
Essential Skills:
- Strong written and verbal communication skills
- Highly organized with excellent attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Problem-solving skills and a customer-first mindset
As a Logistics Coordinator, you will be required to be available for meetings and collaboration during core business hours. It is essential to disclose any existing ongoing roles or client work. Additionally, it is expected that you reflect this engagement on your LinkedIn profile (clearly marked as Independent Contractor).
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