Remote Virtual Operations Specialist

1 day ago


Calamba, Calabarzon, Philippines beBeeVirtualOperations Full time ₱60,000 - ₱90,000

We're looking for a skilled Virtual Operations Specialist to streamline our daily operations and drive business growth.

Main Responsibilities:
  • Handle 15–20 inbound and outbound calls daily from new and existing clients
  • Respond to email and text inquiries, including follow-ups and accounts receivable reminders
  • Schedule jobs and assign them to the appropriate field staff using a dedicated platform
  • Manage CRM and lead pipeline through a customer management tool
  • Update job statuses and customer information in the job scheduling system
  • Upload invoices to a cloud-based accounting software
  • Create and post 2–3 weekly updates on social media platforms
  • Promote and leverage our 190+ five-star online reviews
  • Manage client's calendar and appointments
  • Handle light reporting and follow-up tasks as needed
  • Liaise with training providers and track apprentice progress
Requirements:
  • Excellent English communication (verbal and written)
  • Previous experience handling inbound/outbound customer calls
  • Strong organizational and multitasking abilities
  • Comfortable learning and using modern software tools
  • Tech-savvy with good grasp of modern technology
  • Experience in content management
  • Comfortable working independently and proactively
  • Familiarity with CRM and job management software (training provided)


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