Virtual Operations Leader

1 day ago


Calamba, Calabarzon, Philippines beBeeCustomerCentric Full time ₱1,000,000 - ₱1,500,000
Job Title

Operations Manager

 
Job Description:
As a seasoned Operations Manager, you will oversee the day-to-day operations of our virtual contact center team. Your primary responsibility will be to manage a large group of Front Line Supervisors and Staff across multiple time zones, fostering a culture of excellence and customer-centricity.

Required Skills and Qualifications:
  • Bachelor's Degree in Business Administration or related field.
  • 5+ years of experience in Contact Center or Call Center Operations Management.
  • Proven track record of improving operational efficiency while maintaining exceptional customer service.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a remote team.

Benefits:
In this role, you will have the opportunity to develop and implement process improvements, drive collaboration across matrix partners, and lead people initiatives. You will also have the chance to work closely with cross-functional teams to enhance the overall customer experience.

Other Responsibilities:
You will be responsible for managing workforce execution, executing technology and process enhancements, and anticipating customer needs. Additionally, you will solve complex problems, develop business plans, and manage external and internal service compliance.

  • Calamba, Calabarzon, Philippines beBeeProjectManager Full time ₱30,000 - ₱50,000

    This role involves overseeing the launch of new projects, coordinating with tutors and stakeholders, and streamlining communication.Key Responsibilities:The Educational Project Manager plays a critical part in launching new projects by managing tutors, planning program efficacy, and enhancing stakeholder engagement.The project manager supports Regional...


  • Calamba, Calabarzon, Philippines beBeeAdministrative Full time $10,000 - $12,000

    Job OverviewThe company seeks a skilled and empathetic Virtual Assistant to provide administrative support for a busy entrepreneur.This role is crucial in managing daily operations, ensuring the founder can focus on their core mission.Key Responsibilities:Manage speaking engagements from inquiry to completion, including drafting quotes and handling...


  • Calamba, Calabarzon, Philippines beBeeSupport Full time ₱1,000,000 - ₱1,200,000

    Executive Support SpecialistAt the forefront of modern business, we're redefining the role of an Executive Assistant. Our mission is to empower global business leaders in their pursuit of growth and innovation.We seek a proactive, detail-driven professional who can ensure seamless execution for our executives. If you possess a strong work ethic,...


  • Calamba, Calabarzon, Philippines beBeeOperations Full time ₱4,000 - ₱8,000

    Job Overview:We are seeking a strategic leader to drive operational excellence and spearhead business growth. As an Operations Manager, you will be responsible for elevating our organization's performance by optimizing processes, streamlining workflows, and fostering a culture of innovation.Key Responsibilities:Elevate operational efficiency and productivity...


  • Calamba, Calabarzon, Philippines beBeeClient Full time ₱483,600 - ₱504,000

    Virtual Assistance Leadership OpportunityThis role involves overseeing the development and implementation of virtual assistance services. As a leader, you'll play a pivotal part in driving client success and shaping the future of our offerings.Key Responsibilities:Lead video interactions with international clients to foster strong relationships.Develop and...


  • Calamba, Calabarzon, Philippines beBeeProject Full time ₱30,000 - ₱50,000

    Job DescriptionThis role involves launching new projects, coordinating and managing tutors, planning and data analysis of program efficacy, streamlining communication with stakeholders, etc. The successful candidate will be an integral part of the team's success.The project manager will coordinate and manage tutors to ensure effective delivery of programs...


  • Calamba, Calabarzon, Philippines beBeeVirtualOperations Full time ₱60,000 - ₱90,000

    We're looking for a skilled Virtual Operations Specialist to streamline our daily operations and drive business growth.Main Responsibilities:Handle 15–20 inbound and outbound calls daily from new and existing clientsRespond to email and text inquiries, including follow-ups and accounts receivable remindersSchedule jobs and assign them to the appropriate...

  • Virtual Team Lead

    1 day ago


    Calamba, Calabarzon, Philippines beBeeLeader Full time ₱600,000 - ₱1,000,000

    Are you driven by the opportunity to inspire and motivate high-performing teams? Wing Assistant is seeking a seasoned leader to elevate our Virtual Assistants' performance, ensuring top-notch service across various industries.About the Role:In this pivotal position, you will play a key role in leading, guiding, and managing our remote team. Your primary...


  • Calamba, Calabarzon, Philippines beBeeProjectManager Full time ₱30,000 - ₱50,000

    Job DescriptionThis role is integral to the success of our organization by launching new projects that include coordination and management of tutors, planning and data analysis of program efficacy, streamlining communication with stakeholders, etc.The Project Manager is responsible for actively supporting our Regional Operations team.Providing outstanding...


  • Calamba, Calabarzon, Philippines beBeeFinancial Full time $140,000 - $212,000

    Job OverviewAs a seasoned financial leader, you will create essential insights for clients through published research and client interaction.You will engage with clients daily via videoconference or in-person at events. In every client interaction and insight, you produce, you will assist clients in overcoming complex challenges to improve their...