Remote Virtual Medical Coordinator

2 days ago

Calamba, Calabarzon, Philippines beBeeMedicalReception Full time ₱2,000 - ₱2,500

We are seeking an exceptional Virtual Medical Receptionist to provide outstanding customer service and administrative support in a remote environment.

This pivotal role involves managing incoming phone calls, scheduling appointments, updating patient records, and ensuring seamless communication between patients and healthcare providers.

Responsibilities
  • Manage incoming phone calls and inquiries from patients with professionalism and warmth.
  • Schedule appointments and maintain the medical provider's calendar efficiently.
  • Collect and update patient information accurately in electronic health record systems.
  • Provide patients with information about services, procedures, and protocols.
  • Handle patient check-ins and follow-up communications.
  • Collaborate with other medical staff to ensure quality patient care.
  • Support office operations by managing administrative tasks.
Requirements
  • Previous experience as a medical receptionist or in a similar administrative role.
  • Strong understanding of medical office procedures.
  • Excellent communication skills, with a friendly and professional demeanor.
  • Proficient in using electronic health record (EHR) systems and scheduling software.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote environment.
  • Familiarity with insurance processes is a plus.
  • Ability to handle sensitive patient information with confidentiality.
Additional Information
  • Seniority level: Entry level.
  • Employment type: Full-time.
  • Job function: Administrative.
  • Industry: IT Services and Consulting.

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