Operations Team Lead

7 days ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Summary
At TASQ Staffing Solutions, we are seeking an experienced Operations Supervisor to join our team. This role will be responsible for managing daily operations, leading a team of customer service representatives, and ensuring exceptional customer experiences.

About the Role
We are looking for a seasoned professional with 1-2 years of experience in a similar role, preferably in a Telco Sales account. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of success in customer service management.

Key Responsibilities
The Operations Supervisor will be responsible for:
• Managing a team of customer service representatives to ensure timely and effective issue resolution
• Developing and implementing operational processes to improve efficiency and productivity
• Collaborating with other departments to ensure seamless communication and coordination

Requirements
To be successful in this role, you will need:
• At least 2 years of experience in a similar role, preferably in a Telco Sales account
• Strong leadership and communication skills
• Excellent problem-solving and analytical abilities

What We Offer
TASQ Staffing Solutions offers a dynamic and supportive work environment, competitive compensation packages, and opportunities for growth and development.

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