Successful Partnerships Coordinator
1 day ago
Job Summary:
We are seeking a seasoned Virtual Assistant professional to lead partnerships between clients and virtual assistants, ensuring success on both sides.
The ideal candidate will have proven experience working with international clients, excelling at building lasting relationships, and developing others. This role requires excellent English communication skills, a win-win thinking mindset, and the ability to coordinate solutions that benefit everyone involved.
About the Role:This is a unique opportunity to join our team as a Client & Virtual Assistant Success Lead, where you will be responsible for:
- Coordinating success strategies for both clients and virtual assistants
- Leading direct video interactions with international clients to ensure their satisfaction
- Developing and mentoring virtual assistants to achieve peak performance
- Bridging communication gaps between clients and VAs to prevent misunderstandings
You will be the vital link in creating win-win outcomes, driving mutual success and growth, and expanding client-VA partnerships. If you're an experienced VA excited about coordination and development, this role is perfect for you.
Your Day-to-Day Impact:As a Client & Virtual Assistant Success Lead, your key responsibilities will include:
- Ensuring smooth onboarding experiences for clients, setting them up for long-term success
- Monitoring client satisfaction and addressing concerns proactively
- Identifying opportunities for clients to expand their virtual assistant services and grow their business
- Coaching and mentoring virtual assistants to achieve exceptional performance
- Facilitating skill development opportunities that benefit both VAs and their clients
Our ideal candidate will possess strong analytical and problem-solving skills, with excellent written and verbal communication skills. If you're passionate about coordinating success and developing others, we encourage you to apply.
Requirements:To succeed in this role, you will need:
- Proven EA/VA Experience - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients
- Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships
- Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals
- Excellent English Communication - Professional-level written and verbal English for executive interactions
- Success-Oriented Mindset - Understanding of what drives both client satisfaction and employee success
We provide a comprehensive compensation package, including a fixed monthly salary, allowances, HMO coverage, paid time off, 13th month pay, government benefits, and a 2-week training program. Our company is committed to growth and internal mobility, offering opportunities for professional development and career advancement.
Why Choose Us:We are a dynamic organization dedicated to empowering our clients and virtual assistants to succeed. Join our team and become part of a collaborative environment that values innovation, teamwork, and customer satisfaction.
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