
Senior Account Coordinator
1 day ago
As a Senior Account Coordinator, you will be at the forefront of driving client satisfaction and success. This role puts you in charge of managing direct interactions with international clients, coaching and developing a high-performing team of virtual assistants, shaping the future of our proprietary software through hands-on testing, and building lasting partnerships with clients across global markets.
Key Responsibilities:- Lead engaging video calls with international clients to understand their evolving needs
- Monitor client satisfaction and proactively address concerns before they escalate
- Coordinate solutions when clients face challenges with their virtual assistants
- Identify opportunities for clients to expand their VA services and grow their business
- Ensure smooth onboarding experiences that set clients up for long-term success
This is perfect for someone who thrives on direct client interaction, loves developing others, and gets excited about being part of cutting-edge technology development.
What You Need:- Proven experience working as a Virtual Assistant or Executive Assistant for international clients
- Client success experience and ability to build lasting professional relationships
- Team coordination experience and ability to support others in achieving their goals
- Excellent English communication skills for executive interactions
- SUCCESS ORIENTED MINDSET AND WIN-WIN THINKING
- Fixed monthly salary + allowances
- HMO coverage
- Paid Time Off
- 13th month pay
- Government benefits (SSS, PhilHealth, PAG-IBIG)
We're looking for someone who has a proven track record of driving client satisfaction and success. If you're an experienced VA excited about coordinating success for both clients and virtual assistants, passionate about developing win-win solutions, and eager to be the bridge that creates mutual success, we want to hear from you.
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