Learning and Development Senior Analyst

1 day ago


Taguig, National Capital Region, Philippines Citigroup Full time

Citigroup is a leading global bank that provides a wide range of financial services to its clients. As a learning and development professional, you will be part of a team that helps shape the careers of our employees across the globe.

The Learning Design and Development Senior Analyst consults and collaborates with other learning professionals, business partners, subject matter experts, trainers, and project teams to design and develop effective and engaging training solutions. This role requires a growth mindset, adaptability, and curiosity, as well as the ability to apply adult learning theories and instructional design methodologies to create interactive learning experiences using various modalities.

Key Responsibilities:

  • Design and Development: Develops training programs and learning materials using a variety of learning methodologies designed for classroom and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.
  • E-Learning Solutions: Creates, deploys, and maintains eLearning solutions using tools such as dominKnow, Area 9, SymTrain, and Adobe Creative Suite. Solutions include WBTs, systems and business simulations, scenario and game-based learning, audio, video, and additional media, as needed.
  • Needs Assessment: Conducts needs assessments; task analysis; research of knowledge tasks; working with subject matter experts to validate content; and the creation of supporting design documents including storyboards and mock-ups.
  • Measurement Strategy: Creates measurement strategy for client solutions to include the overall assessment approach.
  • Quality Control: Reviews and tests learning products for quality and adherence to technical standards.
  • Research and Development: Researches current industry best practices in learning as well as eLearning and applies in instructional solutions.

Requirements:

This position requires a bachelor's degree, or comparable experience in eLearning, Instructional Design, or a related field and/or eLearning Technical Certifications from certified institutions and experience. Other requirements include:

  • 4 + years of Instructional Design/eLearning/multi-media experience.
  • Experience with the following content authoring tools desired: dominKnow, Brainshark, Area9, Symtrain. Adobe, Articulate Studio, Camtasia, SnagIt, and Adobe Creative Cloud applications such as Photoshop, Illustrator, Dreamweaver, Premier Pro, After Effects, and Audition.
  • Knowledge of LMS systems, and creating compliant content that functions within an LMS.
  • Knowledge of Web-based Training (WBT) creation, along with creation of media such as audio, video, custom animations/interactions, custom graphics, etc.
  • Instructional design – knowledge of adult learning principles, assessment, needs analysis, job task analysis.
  • Experience providing instructional design across modalities (i.e. face-to-face, hybrid and online courses).
  • Visual design – knowledge and experience in how to craft the visual experience that works best with course content.
  • Experience design – knowledge and experience in creating user interfaces that facilitates the best learning experience.
  • Adult Education in a financial services and/or corporate setting a plus.


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