
Customer Relationship Ambassador
15 hours ago
About the Role:
This position involves communicating with customers via email in a professional and timely manner. The ideal candidate will have previous customer service experience, excellent written communication skills, and the ability to efficiently process and manage orders.
Responsibilities:
- Enter and process orders accurately into the system
- Communicate with customers via email in a professional and timely manner
- Maintain records and update customer details as needed
- Work efficiently with QuickBooks Online and Extensiv for order management
- Assist with updates and basic management of WordPress
Requirements:
- Previous customer service experience (email-based preferred)
- Strong attention to detail and organizational skills
- Experience with QuickBooks Online and Extensiv is required
- Basic knowledge of WordPress is a plus
- Ability to work independently and meet deadlines
- Excellent written English skills
Benefits:
- Full-time employment from 9 AM - 5 PM EST
- Work-from-home arrangement
- Salary USD monthly
Additional Information:
The company values strong communication skills, teamwork, and adaptability. This role is an excellent opportunity for someone who enjoys working with customers and is looking for a challenging and rewarding career.
Job Type: Full-time
Job Function: Customer Service
Industry: Technology
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