Customer Relationship Manager

14 hours ago

Batangas, Calabarzon, Philippines beBeeAccount Full time ₱468,000 - ₱504,000
Dynamic Account Lead Opportunity

This exciting role is designed for a results-driven professional looking to drive client success and team performance. As a key member of our dynamic team, you will be responsible for leading direct video interactions with international clients, coaching and developing high-performing teams, shaping the future of proprietary software through hands-on testing, and building lasting partnerships with clients across global markets.

The Impact You Will Make:
  • Engage with clients through seamless video calls.
  • Guide new clients and assistants through smooth onboarding processes.
  • Resolve support matters with a customer-centric approach.
  • Turn client feedback into actionable improvements.
  • BUILD strong relationships through proactive communication.
Team Development Expertise:
  • Coach assistants to deliver exceptional services.
  • Create personalized growth plans for team members.
  • Foster a culture of knowledge sharing and innovation.
  • Track and celebrate performance wins.
  • Turn challenges into learning opportunities.
Technical Innovation Leadership:
  • Test-drive new features in our proprietary software.
  • Provide strategic feedback for product enhancement.
  • Create and optimize standard operating procedures.
  • Pioneer new ways of delivering value to clients.
What Makes You a Perfect Fit:
  • Excellent English communication skills (written and verbal) - you'll collaborate with global teams daily.
  • 1-2 years leadership experience.
  • 1-2 years of account management or client experience.
  • Tech-savvy mindset with quick learning abilities.
  • Natural talent for building relationships through video calls.
  • 'Get it done' attitude with creative problem-solving skills.
Benefits:
  • Fixed monthly salary + allowances.
  • HMO coverage.
  • Paid Time Off.
  • 13th months pay.
  • Government benefits (SSS, PhilHealth, PAG-IBIG).
Ongoing Opportunities at Our Organization:
  • As a growth-focused organization, we encourage internal mobility and skill development.
  • Successful Account Leads often have opportunities to explore roles in Team Management, Operations, Client Success, Training & Development, and Project Management.

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