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About HelloConnect
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
As an HR Generalist, you will be responsible for maintaining accurate employee records, assisting with recruitment and onboarding processes, managing HR documentations, and providing general administrative support to the HR Team. This role requires strong organizational and time management skills, as well as excellent communication and interpersonal skills.
The key responsibilities of this role include:
- Maintaining accurate and up-to-date employee records in HRIS and physical files.
- Processing employee data changes, including new hires, terminations, promotions, and transfers.
- Generating HR reports and analytics as required.
- Ensuring compliance with data privacy regulations.
This role also involves supporting the recruitment process by posting job openings, screening resumes, and scheduling interviews. You will prepare and process new hire paperwork and onboarding materials, conduct new employee orientations, and maintain communication with candidates during the recruitment process.
In addition, you will manage HR-related correspondence, including letters, emails, and memos. You will maintain and organize HR files and documentation, assist with the implementation of HR policies and procedures, and process employee requests and attend to employee inquiries.
This role requires a Bachelor's degree in BS Psychology, Human Resources, Business Administration, or a related field. You must have proven experience in an HR administrative role and strong knowledge of HR principles and practices.
The ideal candidate should possess excellent organizational and time management skills, as well as strong attention to detail and accuracy. They should also have excellent communication and interpersonal skills, the ability to maintain confidentiality and handle sensitive information, and knowledge of employment laws and regulations.