Customer Service Specialist

4 days ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
Job Title: Customer Service Representative

We are seeking a highly skilled and experienced customer service representative to join our team. As a key member of our organization, you will have the opportunity to work with a talented group of professionals who prioritize employee satisfaction and work-life balance.

About the Job
  • Provide exceptional customer support through various communication channels, including phone, email, and chat.
  • Resolve complex issues and respond to customer inquiries in a timely and professional manner.
  • Collaborate with colleagues and departments to ensure seamless issue resolution and customer satisfaction.
Requirements
  • At least 6 months of BPO experience
  • Excellent verbal and written English skills
  • Able to display empathy and patience when addressing customer concerns
  • Strong problem-solving skills
  • Adaptable to a dynamic work environment
  • Able to remain calm under pressure
  • Proficient in using computer systems and relevant software
  • Willing to work night shifts
Benefits
  • Competitive salary and benefits package
  • Health insurance with dependent coverage
  • Night differential pay
  • Attendance bonus
  • Paid time off with convertible leave credits
  • Performance appraisal and career growth opportunities
  • Work-life balance and focus on employee well-being
Our Commitment to You
  • Strong company culture and values-driven leadership
  • Opportunities for continuous learning and innovation
  • Inclusive work environment where everyone thrives


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