Customer Service Specialist

About the role As a Customer Service Specialist at CiD Global Solutions, Inc., you will be responsible for providing high-quality customer service and support to our clients. This full-time role is based in Mandaluyong City Metro Manila, offering a flexible and collaborative work environment.What you'll be doingAnswering inbound calls and emails from...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...

TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

RequirementsHigh-level English (speaking, reading, writing)1-2 years of experience as a Customer Service SpecialistAttentive to the smallest detailsAbility to work independently and make sound business decisions on a case-by-case basisPeople-person who enjoys helping othersThe ability to prioritize and multitask, with excellent time management skillsStrong...

You must be able to:Line balance all customer touchpoints;Handle customers --directly or indirectlyUse own experience and evidence from others to resolve problems and understand situationsManage and influence high productivity of the team to ensure service level is metHandle and manage VIP customersRecognize the needs of the customers who may have...

I. REQUIREMENTSHigh-level English (speaking)1–2 years of experience as a Customer Service SpecialistPrior experience in B2B customer service is highly preferredAbility to work independently and make sound business decisions on a case-by-case basisPeople-person who enjoys helping and building strong client relationshipsStrong prioritization,...

Customer Service Specialist – Job ResponsibilitiesHandle inbound and outbound customer inquiries through phone, email, or chat.Provide Accurate Information About Products, Services, And Company Policies.Resolve customer complaints and issues promptly and professionally.Maintain a high level of empathy, patience, and professionalism in every...

Customer Service SpecialistWork Setup:Full OnsiteSchedule:Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM)About the Role:We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent...

Responsibilities:Deliver customer service support during a 10-day beauty conference.Assist attendees with registration, directions, and event-related inquiries.Handle onsite calls for 6 days, addressing customer concerns and resolving issues promptly.Ensure customer satisfaction by providing accurate information and professional assistance.Record and...

1. Timely Response to customer inquiries1.1 ResponsivenessRespond to customer inquiry and concern within 6 hours from receiptRespond to customers on all platforms intended for customer interactionUpdate Customer details and inquiry logs real time1.2 Call ResolutionResolve general inquiries received within the first touchpoint with the customerClose...