Ecommerce Account Growth Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeAccount Full time $80,000 - $100,000
Senior Account Professional Wanted

The ideal candidate for this senior account professional position is a seasoned executive with a proven track record of success in managing client relationships and driving account growth. As the primary point of contact for clients, they will ensure clear and effective communication and resolve any issues that may arise.

  • Manage and resolve account-related issues, working proactively to prevent escalations.
  • Maintain account health by monitoring key performance indicators and ensuring compliance with Amazon policies.
  • Coordinate with internal teams to support client needs, including logistics, inventory, and general operations.
  • Handle day-to-day account administration, ensuring all tasks are completed efficiently and accurately.
  • Provide periodic reports and insights to clients on account performance and potential improvements.
  • Identify opportunities to enhance client satisfaction and maintain long-term relationships.
Key Qualifications
  • 3+ years of experience in account management, customer success, or client-facing roles.
  • Strong communication skills with the ability to manage client relationships effectively.
  • Proven ability to problem-solve and handle account challenges with a proactive mindset.
  • Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously.
  • Experience working in a fast-paced environment with shifting priorities.
  • Ability to work independently while collaborating with remote teams.
Nice to Have
  • Experience managing Amazon Seller Central accounts or working in an eCommerce-related field.
  • Background in eCommerce agencies or Amazon-focused consulting.
  • Understanding of basic Amazon policies and account health maintenance.
  • Familiarity with reporting tools and performance tracking.

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