Global Employee Support Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeOperations Full time ₱1,420,000 - ₱2,455,000
Job Overview

We are seeking a detail-oriented and organized People Operations Representative to support our global employee population across various regions.

  • Key Responsibilities:
  • Process employee lifecycle transactions, including new hires, job changes, and terminations.
  • Provide tier 1 support for employee inquiries related to HR policies, processes, and tools across supported regions.
  • Coordinate pre-hire onboarding steps and virtual I-9 processing for US employees.
  • Perform regular data audits to ensure accuracy and integrity of employee records.
  • Support basic HR reporting needs.
  • Contribute to maintaining process documentation and driving consistency across global operations.
  • Maintain and audit employment records.
  • Support compliance efforts by assisting with employment-related audits and reports.
Requirements
  • Flexibility to work US Pacific Time hours.
  • 2–3 years of hands-on experience in People Operations for a global organization.
  • Familiarity with employee lifecycle processing and experience with data management in an HRIS.
  • Strong computer skills in Microsoft Office Suite, especially Excel and SharePoint.
  • Ability to analyze and validate data accurately and thoroughly.
  • Ability to handle sensitive and confidential information with professionalism.
  • Strong professional proficiency in written and verbal English, with the ability to communicate effectively in cross-cultural and business environments.
  • Ability to manage tasks independently, prioritize effectively, and meet deadlines with a high degree of accuracy.
  • Self-motivated and collaborative team player.
  • Commitment to continuous learning, particularly in employment laws, HR technology, and employee experience best practices.
  • Bachelor's degree in Human Resources or a related field is strongly preferred.
Company Benefits
  • Annual merit increase based on performance.
  • Paid Leave with Cash Conversion.
  • HMO with free dependents.
  • Retirement Plan.
  • Life Insurance.
  • Employee Assistance Program for mental and social well-being.
  • Government-mandated Benefits.
Work Environment

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to create an inclusive environment where employees can thrive and contribute their best work.

As an equal opportunity employer, Five9 does not discriminate against any applicant or employee based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, or sexual orientation.

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