Global Employee Support Specialist

3 days ago

Quezon City, National Capital Region, Philippines beBeeHR Full time ₱3,500,000 - ₱6,000,000
People Operations Role

We are seeking a skilled professional to support our global employee population across various regions. The ideal candidate will be a key part of our Global People Operations team, working both front-line and back-office operations.

This individual will be responsible for processing employee lifecycle transactions, including new hires, job changes, and terminations. They will also provide tier 1 support for employee inquiries related to HR policies, processes, and tools across supported regions.

  • Process employee lifecycle transactions with high accuracy and attention to detail.
  • Provide effective support for employee inquiries, escalating complex issues to appropriate partners or teams as needed.
  • Coordinate pre-hire onboarding steps and virtual I-9 processing for employees in the US.
  • Maintain and audit employment records, ensuring accuracy and integrity.
  • Support basic HR reporting needs and contribute to maintaining process documentation.
Requirements
  • Flexibility to work flexible hours.
  • 2–3 years of hands-on experience in People Operations for a global organization (experience supporting international regions is an asset).
  • Familiarity with employee lifecycle processing and data management in HRIS systems (UKG experience preferred).
  • Strong computer skills in Microsoft Office Suite (especially Excel and SharePoint).
  • Ability to analyze and validate data accurately and thoroughly.
  • Ability to handle sensitive and confidential information professionally.
  • Strong communication skills in written and verbal English, with the ability to communicate effectively in cross-cultural environments.
  • Ability to manage tasks independently, prioritize effectively, and meet deadlines with precision.
  • Self-motivated and collaborative team player.
  • Commitment to continuous learning, particularly in employment laws, HR technology, and employee experience best practices.
  • Bachelor's degree in Human Resources or a related field is highly recommended.

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