Key Responsibilities of a Customer Service Representative
19 hours ago
Neksjob is a company that values excellent customer service and experience.
Salary & Benefits
Our customer service representatives are compensated with a competitive salary, plus allowances and monthly performance incentives.
Job Description
As a customer service representative at Neksjob, you will be responsible for:
- Answering incoming calls from customers in a friendly and confident manner.
- Sorting out customers' inquiries or requests in an appropriate and timely manner.
- Ensuring that customers' requests are managed accurately and efficiently.
- Developing and maintaining organized files to support customer interactions.
Required Skills and Qualifications
To excel in this role, you should possess:
- A senior high school graduate degree.
- At least 6 months of customer-facing work experience.
- Excellent communication skills to effectively interact with customers.
- Willingness to work on-site.
Benefits
We offer our employees:
- Paid training to enhance their skills and knowledge.
- Career development and advancement opportunities within the company.
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