Customer Service Representative for TELCO Accounts

1 month ago


Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

Talent Outsourcing Channel Solutions is seeking a highly skilled and motivated Customer Service Representative to join our team. This role involves providing exceptional customer service to TELCO account holders, ensuring their needs are met in a timely and professional manner.

Key Responsibilities:

  • Handle customer inquiries and complaints via phone, email, or chat
  • Resolve issues in a fair and timely manner, escalating complex cases to senior representatives when necessary
  • Provide accurate and concise information regarding products and services

Requirements:

  • Bachelor's degree in any field
  • At least 1 year of customer service experience in the TELCO industry
  • Excellent communication and interpersonal skills

Benefits:

  • Ongoing training and development opportunities
  • A competitive salary range of PHP 30,000 - 45,000 per month
  • Opportunities for career advancement within the company


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