Customer Service Representative
2 days ago
Neksjob is seeking a highly motivated and skilled Customer Service Representative to join our team.
Job OverviewWe are looking for a detail-oriented and customer-focused individual to handle customer inquiries, concerns, and complaints regarding goods and services. As a Customer Service Representative, you will be responsible for assisting customers with returns, upgrades, and purchases, as well as providing technical support and guidance.
The ideal candidate will have excellent English communication skills, a high school diploma or equivalent, and the ability to work in a fast-paced environment. We offer exciting performance bonuses and account-specific allowances, career advancement opportunities, comprehensive healthcare benefits, and more.
Key Responsibilities- Handle customer inquiries, concerns, and complaints via phone, email, or chat
- Assist customers with returns, upgrades, and purchases
- Provide technical support and guidance to customers
- Meet or exceed sales targets and performance metrics
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promote within the company
- Comprehensive healthcare benefits
- High school diploma or equivalent
- Excellent English communication skills
- Ability to work in a fast-paced environment
The estimated salary for this role is $18,000 per year, based on national averages and industry standards. Please note that salary may vary depending on location and experience.
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