Customer Service Representative for Retail Sector
1 week ago
Are you a quick learner with excellent communication skills? We are looking for a highly motivated and detail-oriented individual to join our team as a Customer Service Representative (Seasonal Account) at Talent Outsourcing Channel (TORCH) Solutions.
About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for providing top-notch customer support to our clients. As a Customer Service Representative, you will be the face of our company, handling customer inquiries, resolving issues, and ensuring that our clients receive exceptional service.
Key Responsibilities- Respond to customer inquiries via chat, email, or phone in a timely and professional manner.
- Resolve customer complaints and issues in a fair and efficient manner.
- Provide product information and recommendations to customers.
- Maintain accurate records of customer interactions.
To be successful in this role, you must have:
- A high school diploma or equivalent.
- Above-average English communication skills.
- Good computer navigation skills on multiple systems.
- A typing speed of 25-30 WPM.
We offer a competitive salary package, including:
- Earn up to 16,000 PHP plus incentives and more.
- Comprehensive paid training.
- HMO benefits.
- Government-mandated benefits, paid leaves, and more.
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