Customer Service Representatives

7 days ago


Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

At Talent Outsourcing Channel (TORCH) Solutions, we are seeking highly skilled Customer Service Representatives to join our team in the vibrant city of Cagayan de Oro. As a valued member of our organization, you will play a vital role in providing exceptional support to our clients, ensuring their satisfaction and loyalty.

About the Role

This is an exciting opportunity for individuals who enjoy working with customers, resolving issues, and providing solutions. As a Customer Service Representative, you will be responsible for handling incoming calls, emails, and chats from clients, addressing their concerns, and delivering top-notch service.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information, answer questions, and address client concerns.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements

To succeed in this role, you will need:

  • A High School Diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic computer skills and proficiency in Microsoft Office applications.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of PHP 25,000 - PHP 30,000 per month.
  • A comprehensive benefits package, including health insurance and paid leaves.
  • The opportunity to work with a dynamic and growing company.
  • Ongoing training and development opportunities.
What We Offer

At Talent Outsourcing Channel (TORCH) Solutions, we offer a supportive and inclusive work environment, where you can grow your career and develop your skills. Our commitment to excellence and customer satisfaction is evident in everything we do.



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