Phone and Email Support Specialist

16 hours ago


Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Job Description:
Nityo Infotech Services Philippines is currently looking for a skilled customer service representative to provide support to our clients. The ideal candidate will have excellent communication skills and the ability to resolve complex issues in a professional and timely manner.

Responsibilities:
- Deliver exceptional customer service through phone and email interactions
- Analyze and resolve client complaints and concerns in a thorough and efficient manner
- Collaborate with colleagues to achieve business objectives and meet performance targets

Requirements:
- A degree in a related field or equivalent experience
- 1-2 years of experience in a customer-facing role
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities
- Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:
- Competitive compensation package
- Opportunities for career growth and professional development
- Dynamic and collaborative work environment

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