Phone Support Specialist
8 hours ago
Nityo Infotech Services Philippines is a reputable company that values customer satisfaction and loyalty. Our mission is to provide exceptional service to our clients while fostering a positive and supportive work environment.
Job Overview:
We are seeking a skilled professional to join our team as a Customer Service Representative. This is an exciting opportunity to provide top-notch support to our clients and contribute to the success of our organization.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide excellent support through voice and chat channels
- Work closely with the Telco Account team to ensure seamless customer experiences
- Maintain accurate records and reports as required
Requirements:
- Bachelor's degree or vocational course completion (minimum 2 years)
- 1-2 years of experience in Voice CS
- Excellent verbal and written communication skills
- Conversant in English
- Customer service-oriented
- BPO Customer Service experience is an advantage
What We Offer:
- A competitive salary package (PHP 25,000 + incentives)
- A dynamic and supportive work environment
- Opportunities for growth and development
Working Conditions:
- Shifting schedule
- No definite Rest Day
- Onsite setup in Makati
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