Sales Support Specialist

7 hours ago


Makati City, National Capital Region, Philippines Neksjob Full time
Welcome to Neksjob:
A world-class organization that values innovation, teamwork, and customer satisfaction.

About the Job:
We are seeking a highly skilled sales support specialist to join our team. As a sales support specialist, you will play a vital role in ensuring efficient and accurate resolution of customer issues. Your primary responsibilities will include managing incoming customer calls and emails, addressing customer questions, concerns, and service requests with professionalism, empathy, and expertise.

Key Responsibilities:
- Manage incoming customer calls and emails
- Address customer questions, concerns, and service requests
- Leverage client-specific tools and software to track and manage customer interactions
- Deliver exceptional service with professionalism, empathy, and expertise

Requirements:
- At least 6 months of call center experience (International Voice) in SALES
- High school graduate or university degree (preference)
- Ability to work on-site

Why Join Us:
We offer a dynamic and supportive work environment, competitive salary and benefits, and opportunities for career growth and development.

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