Service Experience Specialist

10 hours ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

Neksjob Philippines is hiring a Service Experience Specialist to provide exceptional customer service to our clients. As a Service Experience Specialist, you will be the primary point of contact for customers, handling their inquiries and resolving any issues they may have.

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Key Responsibilities:

  1. Respond to customer inquiries via phone, email, or chat
  2. Resolve customer complaints in a professional and timely manner
  3. Provide product information and recommendations to customers

Essential Qualifications:

  • High School Diploma or equivalent
  • 21 years old or above
  • Excellent communication and interpersonal skills
  • Good analytical skills
  • Knowledgeable in MS Office and internet browsing
  • Minimum 1 year of call center experience or customer service experience


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