Customer Support Representative

3 days ago


Makati City, National Capital Region, Philippines Call Center Careers Inc. Full time

About Call Center Careers Inc.

As a leading provider of customer service solutions, we are committed to delivering exceptional experiences for our clients and their customers. We believe that great service is at the heart of every successful business, and we're passionate about helping our team members develop the skills they need to succeed in this field.

Job Summary

We're seeking highly motivated and enthusiastic individuals to join our team as Customer Support Representatives. In this role, you will be responsible for providing top-notch support to our clients' customers via phone, email, and chat. If you have a passion for helping others and are looking for a challenging and rewarding career opportunity, we'd love to hear from you

About the Role

  • Provide excellent customer service via phone, email, and chat channels
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues efficiently and effectively
  • Collaborate with internal teams to resolve complex customer issues

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • A willingness to learn and adapt quickly to new situations
  • A strong work ethic and ability to work well under pressure

Benefits

We offer a competitive compensation package, including:

  • A salary range of $25,000 - $35,000 per year
  • A comprehensive benefits program, including health insurance, dental insurance, and vision insurance
  • A 401(k) retirement plan with company match
  • A generous paid time off policy

What We Offer

In addition to a competitive compensation package, we offer:

  • Ongoing training and development opportunities
  • A collaborative and supportive team environment
  • The chance to work with a variety of clients and industries
  • A flexible work schedule with opportunities for remote work


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