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Phone and Email Support Expert with QC Focus

2 weeks ago

Quezon City, National Capital Region, Philippines Neksjob Full time
Quality Control Site - 23k

Your day-to-day in this role will involve:

  • Managing incoming customer calls and emails
  • Addressing customer questions, concerns, and service requests
Responsibilities

You will be responsible for ensuring efficient and accurate resolution of customer issues. This includes leveraging client-specific tools and software to track and manage customer interactions.

Key Skills and Qualifications

To excel in this role, you must possess:

  • At least High School graduate (old curriculum) / Senior High School graduate (new curriculum)
  • With at least 6 months Call Center Experience
  • Willingness to work onsite
  • Excellent communication skills
Career Development Opportunities

We offer paid training, competitive salary, and career development opportunities. This enables you to grow professionally within our organization and take on new challenges.