Remote Healthcare Support Position

20 hours ago

San Fernando, Central Luzon, Philippines beBeeHealthcare Full time $660 - $970

We are seeking a skilled Healthcare Support Specialist to join our team.

Job Summary

This role is responsible for providing administrative support to healthcare professionals, ensuring timely and accurate documentation of patient information.

Key Responsibilities
  • Document new patient intake in a timely manner.
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
  • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into electronic health record systems.
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries.
  • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
  • Coordinate the sending of medical records to various departments and healthcare providers as directed by the managing physician.
Requirements
  • Bachelor's degree in a medical field or related industry.
  • At least 1-year experience as a medical virtual assistant.
  • Excellent English communication skills (written and verbal).
  • Solid understanding of medical terminologies and practices.
  • Proficient in EHR/EMR systems and ability to troubleshoot technical issues.
  • Understanding of healthcare privacy regulations.
  • Strong interpersonal skills.
  • Solid organizational and time management skills.
  • Tech-savvy and familiar with current technologies.
  • Able to work flexible hours including graveyard shifts.

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