Administrative Healthcare Support Role

16 hours ago

San Fernando, Central Luzon, Philippines beBeeHealthcare Full time ₱900 - ₱1,200
Healthcare Support Specialist

We are seeking a detail-oriented and proactive individual to support our healthcare professionals with various administrative tasks.

This remote position is ideal for someone with excellent communication skills, strong organizational abilities, and a passion for helping others deliver better patient care.

Key Responsibilities:
  • Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks.
  • Customer Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
  • File Organization: Organize and maintain digital records and files.
  • Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
  • Billing Support: Help monitor billing, follow up on claims, and manage insurance verifications.
  • Reports & Presentations: Prepare spreadsheets, reports, and presentations when required.
  • Meeting Coordination: Manage virtual communications and set up meetings effectively.
  • Marketing Tasks: Provide basic support for social media and marketing initiatives.
  • HIPAA Compliance: Ensure confidentiality and follow all HIPAA compliance guidelines.
Requirements:
  • Minimum 1 year of experience as a Virtual Assistant or similar administrative role.
  • Exceptional English communication skills, both written and verbal.
  • Familiarity with healthcare operations or a willingness to learn.
  • Strong ability to work independently and manage time efficiently.
  • Proficient in using software and tech tools; quick to adapt to new technologies.
  • Discretion when handling sensitive information.
  • Willingness to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 AM Chicago time).
Benefits:
  • Competitive hourly pay with potential for bonuses.
  • Work-from-home flexibility.
  • Supportive and collaborative team environment.
  • Paid training and professional growth opportunities.
  • Long-term career advancement through performance-based incentives.
  • Meaningful work supporting healthcare professionals.

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