Remote Medical Support Specialist

10 hours ago


San Fernando, Central Luzon, Philippines beBeeVirtual Full time ₱3,000,000 - ₱4,500,000
Remote Medical Support Specialist

The Virtual Medical Receptionist plays a vital role in our remote team, delivering exceptional customer service and administrative support to patients and healthcare providers.

Key Responsibilities
  • Phone Management: Answer incoming phone calls and inquiries with professionalism and warmth, addressing patient needs efficiently.
  • Scheduling: Manage appointments and maintain the medical provider's calendar effectively, ensuring timely communication between patients and healthcare providers.
  • Patient Records: Collect and update patient information accurately in electronic health records, upholding confidentiality and data integrity.
  • Communication: Provide clear and concise information about services, procedures, and protocols to patients, addressing their concerns and questions with empathy.
  • Administrative Support: Assist in managing office operations, collaborating with medical staff to ensure quality patient care.
Essential Requirements
  • Previous experience as a medical receptionist or similar administrative role.
  • Strong understanding of medical office procedures and protocols.
  • Excellent communication skills, with a friendly and professional demeanor.
  • Proficient in using electronic health record systems and scheduling software.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote environment.

This role requires a unique blend of technical skills, strong communication, and excellent problem-solving abilities. If you're passionate about delivering top-notch patient care and support, we encourage you to apply for this challenging and rewarding opportunity.



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