Healthcare Customer Support Specialist

2 days ago

San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱40,000 - ₱55,000
About the Role

We are seeking a highly skilled and dedicated Healthcare Customer Support Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients in the healthcare industry.

Your primary focus will be on providing timely and effective resolution to customer inquiries, concerns, and issues. You will work closely with our clinical staff to gather and collect all necessary information from customers in a timely manner, ensuring that deadlines are met.

In this role, you will have the opportunity to work in a fast-paced environment, handling multiple tasks and priorities simultaneously. You will be required to possess strong communication skills, both verbal and written, as well as excellent problem-solving abilities.

Key Responsibilities
  • Answer inbound phone calls and respond to customer inquiries in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns promptly.
  • Collaborate with clinical staff to gather and collect necessary information from customers, ensuring that deadlines are met.
  • Work effectively in a team environment, providing support and assistance to colleagues as needed.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • At least 3 years of experience in a call center or customer service environment, preferably in the healthcare industry.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Excellent problem-solving skills, with the ability to think critically and resolve complex issues.
  • Ability to work effectively in a team environment, with strong collaboration and communication skills.
Benefits
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
What We Offer
  • A dynamic and challenging work environment.
  • The opportunity to make a real difference in the lives of our customers.
  • A chance to grow and develop your skills and career.

  • Healthcare Support Specialist

    22 hours ago

    San Juan, National Capital Region, Philippines beBeeCare Full time ₱3,500,000 - ₱5,000,000

    About the RoleThis position focuses on guiding and supporting providers, ensuring seamless onboarding, engagement, and collaboration for improved patient outcomes.Key ResponsibilitiesCare Coordination (80%)Serve as the first point of contact, ensuring a professional and welcoming patient experience.Collect, verify, and update patient information accurately...

  • Administrative Healthcare Specialist

    1 day ago

    San Juan, National Capital Region, Philippines beBeeHealthcare Full time ₱600,000 - ₱1,000,000

    Job Title: Medical Intake and Coordination SpecialistA key role in healthcare coordination, patient intake management, administrative support, and communication. This position ensures a seamless intake process while managing patient information, scheduling, and communication in a healthcare environment.

  • Healthcare Account Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeAccount Full time ₱40,000 - ₱85,000

    Healthcare Account SpecialistDeliver exceptional customer service in a dynamic healthcare environment, utilizing expertise in account management and AthenaOne EMR software to ensure high-quality service delivery and client satisfaction.Responsibilities:Manage inbound and outbound calls efficiently, addressing inquiries, resolving issues, and providing...

  • Healthcare Operations Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeOperations Full time ₱6,000 - ₱8,000

    We are seeking an experienced professional to support our daily operations as a Healthcare Operations Specialist. The successful candidate will play a key role in ensuring seamless service delivery, working closely with internal teams and clients.Key Responsibilities:Lab Test ManagementProcess lab test orders and ensure timely and accurate delivery of...

  • Healthcare Outreach Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeOutreach Full time ₱3,500,000 - ₱5,000,000

    Job TitleWe are seeking an experienced Healthcare Outreach Specialist to join our team.The successful candidate will be responsible for designing and executing targeted outreach campaigns to healthcare professionals, identifying potential partners and building strong relationships with key stakeholders.Key Responsibilities:Develop and implement strategic...

  • Administrative Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeAdministrative Full time $43,200 - $72,000

    We are seeking a highly skilled and organized Administrative Support Specialist to join our team. In this role, you will provide high-level administrative support to physicians and senior management.Job ResponsibilitiesManage complex schedules for multiple executives, ensuring accuracy and efficiency.Coordinate personal and professional travel arrangements,...

  • Healthcare Support Specialist

    14 hours ago

    San Juan, National Capital Region, Philippines beBeeAdministrative Full time ₱320,000 - ₱430,000

    Job OpportunityWe are seeking a detail-oriented and proactive professional to provide administrative support in our healthcare environment.Key Responsibilities:Manage company email inboxes, ensuring timely responses and follow-ups.Handle intake calls from patients and families with professionalism and empathy.Support insurance verification, prior...

  • Healthcare Support Associate

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCare Full time ₱1,000,000 - ₱1,500,000

    Healthcare Professional Opportunity">">The role of a Care Operations Associate involves ensuring patient records and medical documentation are managed with precision and empathy. This individual will act as a key liaison between families, healthcare providers, and hospitals to facilitate timely communication and document retrieval. The successful candidate...

  • Healthcare Administrative Support Specialist

    14 hours ago

    San Juan, National Capital Region, Philippines beBeeAdministrative Full time ₱1,344 - ₱2,848

    Job Overview:This is an exciting opportunity for individuals with a passion for healthcare, excellent communication skills, and a strong understanding of Electronic Medical Record (EMR) systems.The successful candidate will play a vital role in providing exceptional administrative support to healthcare professionals in a remote setting. This...

  • Healthcare Coding Specialist

    1 day ago

    San Juan, National Capital Region, Philippines beBeeCoding Full time $50,000 - $60,000

    Job Title: Healthcare Coding Specialist">The role of the Healthcare Coding Specialist is pivotal in ensuring the accuracy and completeness of patient medical records.This specialist utilizes coding classification systems such as ICD-10-CM, CPT, and HCPCS to assign relevant codes for diagnostic and procedural purposes. Key Responsibilities:Assign accurate and...