Customer Support Specialist

7 hours ago


Mandaluyong City, National Capital Region, Philippines The Referrers PH Full time
Job Overview
As a Customer Service Representative at The Referrers PH, you will play a crucial role in delivering exceptional customer experiences. This position involves interacting with clients via phone, email, or chat to address their inquiries and concerns. Your primary responsibility will be to provide accurate information about products, services, and company policies while maintaining a professional and timely manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide detailed information about our offerings, including features and benefits.
  • Collaborate with internal teams to ensure seamless customer service delivery.
  • Maintain accurate records of customer interactions and update their accounts accordingly.

Requirements
This role is ideal for individuals with a strong background in customer-facing roles and excellent communication skills. A high school diploma or equivalent, combined with 6 months of experience in BPO voice work, is required for this position. Additionally, you should possess the ability to multitask, work well under pressure, and maintain a positive attitude in a fast-paced environment.

What We Offer
The Referrers PH offers a competitive salary range of PHP 14,000 - 23,000 for this role, along with opportunities for growth and development within the company.

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