Customer Support Specialist Role

1 day ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Neksjob is seeking a Customer Support Specialist to join our team. This role involves providing top-notch customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.

Responsibilities

The successful candidate will be responsible for:

  • Responding to incoming calls from customers, resolving issues and answering questions in a courteous and efficient manner;
  • Troubleshooting problems related to our products or services, providing accurate information and solutions to customers;
  • Handling complaints in a fair and empathetic manner, ensuring customer satisfaction and loyalty;

To be successful in this role, you will need to possess excellent communication skills, both written and verbal, as well as strong problem-solving abilities and a customer-centric approach.

Neksjob offers a competitive salary package, including allowances and performance-based incentives. Our company values career development and advancement opportunities, making us an ideal choice for those looking to grow professionally.



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